The ombudsperson acts as a mediator in conflict cases between students and teachers, examiners, or the administration. Before students can engage the ombudsperson, they are asked to first contact the Student Council. In many cases the problem can be solved with the help of the Student Council. Should this fail, the ombudsperson is the next person to contact and act as mediator.
The Academic Ombudsperson in the Faculty of Civil Engineering is apl. Prof. Dr. arg. Volker Linnemann..